Party Safety Guidelines


As lifeguards we will ensure the safety of the group by maintaining a watchful eye on all pool activity. We ask that you listen and obey our instructions at all times.

  • Should there be an accident or incident, it is our duty to record all relevant information in our accident or incident report book.
  • In the event of an emergency, please follow the lifeguard’s instructions.
  • In the unlikely event of an equipment failure, our primary concern is the safety of the group. Therefore it may be necessary to clear the pool whilst we endeavour to fix any problems that have arisen.

Pool Safety

  • Lifeguards must be informed of any non-swimmers prior to entering the water.
  • All non-swimmers must be accompanied by an adult of at least 18 years of age or by their parent at a ratio of 1:2 (one adult to two children.)
  • Children under the age of 5 must be accompanied by an adult of at least 18 years of age or by their parent, at a ratio of 1:2 (one adult to two children.)
  • Prior to being allowed on any equipment, all children will undergo a quick swimming assessment to ensure they are competent enough to swim in the deep end.
  • We are happy to provide armbands to all weak and non-swimmers. We advise that non-swimmers stay within standing depth of water.
  • Only swim within the restricted area.
  • No running on poolside.
  • No diving in the shallow end.
  • No fighting.
  • Should you require a visit to the toilet please inform a lifeguard so you can be accounted for.

Water Roller Safety

In order to maintain a safe environment for you to enjoy, please be aware of the following:

  • No children under the age of 7 are permitted in the rollers at any time.
  • Non/weak swimmers are not permitted to use the rollers.
  • No more than 2 people at a time in each roller.
  • When there are 2 people in the roller, participants must try to stay at opposite ends of the roller.
  • No jumping out of the rollers.
  • When exiting the roller, please wait for the lifeguard’s instruction. The front person climbs out first whilst the back person is to remain seated. The lifeguard will offer their hand for additional support.